Transport and Deliveries
Adi Kissilevich ships orders within 3-5 business days with a door to door service. We take full responsibility for all of our products in a worldwide level and a secure online payment protection. Our secure sockets layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all personal information, including credit card number, name, and address, without being visibly online.
Cancellations may be accepted within 24 hours of purchase.
Exchanges and Returns
If you are not entirely satisfied with your purchase, we’re here to help.
The customer has 15 calendar days to return an item from the date it is received. To be eligible for a return, the item must be unused and in the same condition that it was received. The item needs to have the receipt or proof of purchase.
Once we receive the item, we will inspect it and notify the customer that we have received the returned item. We will immediately notify the customer on the status of the refund after inspecting the item. If the item is approved, we will initiate a refund to the customer’s credit card (or original method of payment). The credit will be received within a certain amount of days, depending on the card issuer’s policies.
The customer will be responsible for paying his own shipping costs when returning the item. Shipping costs are non-refundable. If a refund is received, the cost of return shipping will be deducted from the refund.
For further enquiries, don’t hesitate to contact us!
Adi Kissilevich is totally committed to protecting the privacy of our site visitors and customers. We will not disclose information about our customers to third parties except where it is part of providing a service to the customer , such as arranging a product to be sent to the customer.
We will not sell the customer’s name, address, e-mail address, credit card information or personal information to any third party without the customer’s permission.
For more information please contact:
Tel Aviv, Israel